Freaquently Asked Questions

How soon can the results be seen?
Why is it important to use sunscreen during the day?
What is the ideal age for starting to use the treatment?
Is there any contraindication?
Can Viterol.A® Cream "Super Retinol-A" cause allergies or irritation?
Can I sunbathe or use artificial tanning during treatment?
Can pregnant women use Viterol.A® Cream "Super Retinol-A"?
What is the ideal length of treatment?
The second time I bought Viterol.A® Cream "Super Retinol-A" I noticed that it was a different color. Is this normal?

Q: How soon can the results be seen?

A: In the first week of treatment the skin is already visibly firmer, smoother and more uniform. Viterol.A® Cream "Super Retinol-A" progressively minimizes dark marks caused by the sun, as well as wrinkles and small imperfections with a noticeable effect from the second week of continuous use.

Q: Why is it important to use sunscreen during the day?

A: Because with the treatment the skin is being renewed and as such needs greater protection from the harmful effects of the sun, which is one of the principal causes of premature aging.

Q: What is the ideal age for starting to use the treatment?

A: We recommend that Viterol.A® Cream "Super Retinol-A" for men and women who are over 30 years old, since it is at this age that the signs of aging on the face begin to become more evident in most people.

Q: Is there any contraindication?

A: People with senstive skin may find that their skin is a little irritated the first time they use the product. If this happens, leave more time between each application until the skin gets used to it.

Q: Can Viterol.A® Cream "Super Retinol-A" cause allergies or irritation?

A: Viterol.A® Cream "Super Retinol-A" products are hypoallergenic which means that they do not cause allergies in most people. In the case of people who are hypersensitive to any of the ingredients in the product's formula, they must stop using Viterol.A® Cream "Super Retinol-A" and consult their doctor.

Q: Can I sunbathe or use artificial tanning during treatment?

A: Yes, but since it is known that the suns rays are one of the principal causes of skin aging, the treatment aims to revert the harm they cause, so you should take care not to let the sun continue to harm your skin.

Q: Can pregnant women use Viterol.A® Cream "Super Retinol-A"?

A: We recommend Viterol.A® Cream "Super Retinol-A" for men and women who are over 30 years old, since it is at this age that the signs of aging on the face begin to become more evident in most people. During this time it is doubly important to use a sunscreen of at least SPF 15, postponing the treatment with Viterol.A® Cream "Super Retinol-A" until after the pregnancy.

Q: What is the ideal length of treatment?

A: It very much depends on the individual. We suggest treatment for at least 30 days continuously to achieve a visible improvement in the signs of aging and then continuous use of the Viterol.A® Cream "Super Retinol-A" to maintain the results.

Q: The second time I bought Viterol.A® Cream "Super Retinol-A" I noticed that it was a different color. Is this normal?

A: Yes. The plant extracts contained in the cream can change color depending on the harvest or the way the plants are gathered. Changes in color may be more noticeable in our products due to the high concentration of these extracts and the fact that we do not use artificial colorants.

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